We are here to help
Get quick general guidance about plans, credits, sign-in and payment approval. The assistant cannot see your account, receipt or payment record; email or call us when your own details need checking by a person.
chatpilotlive@gmail.com
Reply usually within one business day.
Call us+92 303 7183406
Monday to Saturday, 9:00–19:00 Pakistan time (UTC+5)
WhatsApp+92 303 7183406
Send your receipt and reference code.
General guidance, any time
Answers in seconds, any time of day. Staffed hours for email and phone: Monday to Saturday, 9:00–19:00 Pakistan time (UTC+5).
Waiting for payment approval?
- You get a “we have your payment receipt” email as soon as your receipt is uploaded.
- We check the payment by hand against our own bank or wallet record — normally within one business day, a little longer on weekends and public holidays.
- Your account keeps working on its current plan while you wait, and the new credits are added on top the moment the plan activates.
- If the transfer was sent without your reference code, email the receipt and the sender name to chatpilotlive@gmail.com so we can match it by hand.
- Plans and prices are on the pricing page; refund terms are in the refund policy.
We never ask for a password, one-time code, card number or PIN — not in chat, not by email, not on the phone. Please never share those with anyone.
Write to a person
Prefer to leave a written message? Send it here. It is logged in our support queue, you receive an email confirmation with a reference number, and a person replies to your email address.