Contact us
Chat Pilot is a subscription AI assistant and productivity workspace operated by TIME PLUS (PRIVATE) LIMITED. Send us a message below — it goes straight to our support queue, you get an email confirmation with a reference number, and a real person replies to your email address, usually within one business day.
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Billing, invoices and refunds
Payments for Chat Pilot subscriptions are processed by our online reseller Paddle.com, which acts as Merchant of Record. Paddle handles customer service enquiries for orders and processes returns. For invoices, payment method changes, cancellations or refunds you can use the form above, or reach Paddle directly at paddle.net using the email address you paid with.
Business details
- Legal entity: TIME PLUS (PRIVATE) LIMITED
- Company registration number: 0350392
- Incorporated: 12 August 2026 in Pakistan
- Registered address: Bahawarpur Road Near Ramay Petrol Pump, -, -, Pakistan
- Trading name and website: Chat Pilot — chat-pilot.live
- Nature of business: software as a service (AI assistant subscriptions)
Written correspondence should be sent through the form above so it is logged, routed and answered from a monitored queue. We reply by email to the address you provide.