What is a credit?
Every request spends credits from your monthly allowance. A short chat message costs very little; long documents, images, video, voice replies and website builds cost more. Your remaining balance is always visible inside the app, so nothing is hidden.
What happens when my credits run out?
Requests that need credits are declined until your allowance resets at the start of the next period, or until you move to a larger plan. Your account, chats, documents and memories all stay accessible in the meantime — nothing is deleted.
How do I pay?
By direct bank transfer (Meezan Bank) or JazzCash. Choose your plan in the billing page, send the exact amount to the account shown there, add the short reference code we give you to the transfer description and upload your receipt. We check it against our own records — usually the same day — and your plan switches on. You can follow the status of every submission in your account, and we never ask for card numbers, PINs or one-time passwords.
Can I change plans later?
Yes. Upgrades apply immediately and top your allowance up to the new plan. Downgrades apply at the end of the period you already paid for, so you keep what you paid for.
Paid plans are paid by direct bank transfer (Meezan Bank) or JazzCash to Chat Pilot's own account. The account details and the exact amount are shown in your account before you pay; you add your reference code to the transfer, upload the receipt, and the plan is activated once we confirm the payment against our own bank or wallet records. Chat Pilot never asks for and never stores card numbers, PINs or one-time passwords.
Chat Pilot is a digital software-as-a-service product delivered online through the Chat Pilot web application. No physical products are shipped. Cancellation stops future renewals; cancellation and refunds are governed by our Terms and Refund Policy, which includes a 30-day money-back guarantee.
See our Terms & Conditions, Refund Policy, Privacy Notice and contact & support page.